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Student name:__________
1) As a service business, the operations management activities of an airline company have nothing in common with the operations management activities within a bicycle manufacturing company.
1) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Learning Objective : 01-01 Define the term operations management and identify operations management j
Topic : 01-01 Introduction
Bloom’s : Remember
Difficulty : Medium

 

 

2) Operations managers are responsible for managing activities and resources that produce goods and/or provide services.
2) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Learning Objective : 01-01 Define the term operations management and identify operations management j
Topic : 01-01 Introduction
Bloom’s : Remember
Difficulty : Easy

 

 

3) Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and time.
3) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Learning Objective : 01-01 Define the term operations management and identify operations management j
Topic : 01-01 Introduction
Bloom’s : Remember
Difficulty : Medium

 

 

4) Operations, marketing, and finance function independently of each other in most organizations.
4) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Learning Objective : 01-01 Define the term operations management and identify operations management j
Bloom’s : Remember
Difficulty : Medium
Topic : 01-02 Why Study Operations Management?

 

 

5) The operations function exists only in firms that are goods-oriented.
5) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Difficulty : Easy
Learning Objective : 01-02 Identify the three major functions of organizations and describe how they
Topic : 01-05 Operations
Bloom’s : Understand

 

 

6) Operations management pertains almost exclusively to the management of manufacturing operations.
6) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Difficulty : Easy
Learning Objective : 01-02 Identify the three major functions of organizations and describe how they
Topic : 01-05 Operations
Bloom’s : Understand

 

 

7) Value-added refers to the cost of the inputs required to produce goods and services.
7) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Bloom’s : Remember
Difficulty : Medium
Learning Objective : 01-02 Identify the three major functions of organizations and describe how they
Topic : 01-05 Operations

 

 

8) As long as a product is ready in advance of when customers demand it, the timing of when a product is manufactured does not influence the value-added.
8) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Difficulty : Medium
Learning Objective : 01-02 Identify the three major functions of organizations and describe how they
Topic : 01-05 Operations
Bloom’s : Understand

 

 

9) Storing an item earlier than the scheduled delivery date is an example of a value adding activity.
9) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Difficulty : Medium
Learning Objective : 01-02 Identify the three major functions of organizations and describe how they
Topic : 01-05 Operations
Bloom’s : Understand

 

 

10) Management information systems (MIS) are concerned with providing management with the information it needs to effectively manage.
10) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Bloom’s : Remember
Difficulty : Easy
Learning Objective : 01-02 Identify the three major functions of organizations and describe how they
Topic : 01-08 Other Functions

 

 

11) Operations management involves both system design and planning/control decisions.
11) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Bloom’s : Remember
Difficulty : Easy
Learning Objective : 01-03 Describe the scope of operations management and provide an overview of thi
Topic : 01-09 The Scope of Operations Management

 

 

12) System design decisions have very little impact on planning/control decisions.
12) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Difficulty : Medium
Bloom’s : Understand
Learning Objective : 01-03 Describe the scope of operations management and provide an overview of thi
Topic : 01-09 The Scope of Operations Management

 

 

13) An example of an operations control decision is the choice of location.
13) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Bloom’s : Understand
Learning Objective : 01-03 Describe the scope of operations management and provide an overview of thi
Topic : 01-09 The Scope of Operations Management
Difficulty : Hard

 

 

14) Scheduling jobs is a system design decision and not a planning decision.
14) ______
⊚ true
⊚ false

Question Details
Accessibility : Keyboard Navigation
Difficulty : Medium
Bloom’s : Understand
Learning Objective : 01-03 Describe the scope of operations management and provide an overview of thi
Topic : 01-09 The Scope of Operations Management

 

 

15) Design decisions are usually strategic and long term, while planning decisions are tactical and medium term.
15) ______
⊚ true
⊚ false