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MANAGERIAL ECONOMICS FOUNDATIONS OF BUSINESS ANALYSIS AND STRATEGY, 12E CHRISTOPHER R. THOMAS, CHARLES S. MAURICE,TEST BANK
UncategorizedMANAGERIAL ECONOMICS FOUNDATIONS OF BUSINESS ANALYSIS AND STRATEGY, 12E CHRISTOPHER R. THOMAS, CHARLES S. MAURICE,TEST BANK
TEST BANK
Book Name: Managerial Economics Foundations of Business Analysis and Strategy
Edition : 12 edition
Author name: Christopher R. Thomas, Charles S. Maurice
contact:
[email protected]
SKU: n/a -
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Uncategorized
OM, 6th Edition David Alan Collier, James R. Evans Test Bank
sample
1. Preproduction services of a value chain include warranty and claim services.
a. True
b. False
ANSWER: False2. If the value ratio for a good or service is high, the good or service is perceived favorably by customers.
a. True
b. False
ANSWER: True3. A pair of running shoes is an example of a durable good.
a. True
b. False
ANSWER: False4. The intangible nature of a service makes it difficult to keep a competitor from copying a service encounter design.
a. True
b. False
ANSWER: True5. Vehicles, furniture, and dishwashers are examples of nondurable goods.
a. True
b. False
ANSWER: False6. The higher the customer participation in service processes, the more certainty a firm has with respect to service time and capacity.
a. True
b. False
ANSWER: FalseSKU: n/a -
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